Service Agreement
Privacy Policy
1. SUBJECT OF THE CONTRACT:
1.1. Under the Agreement, the Contractor undertakes to provide the Customer with the services specified below, and the Customer undertakes to accept and pay for such services in the manner and within the time limits provided for in the Agreement:
1.2. The Parties understand the service under this Agreement to mean the provision by the Contractor to the Customer of information and consulting services to the Customer remotely using technical means in the following areas:
1.2.1. Organization of the institution's work. Concept, culture and philosophy of the institution (calculated for 12 consultation hours);
1.2.2. Development of a strategy for entertainment activities and a relaxation zone. Rules for organizing a sensory children's zone (calculated for 8 consultation hours);
1.2.3. Marketing and sales of services for organizing entertainment events (multisensory tastings, lectures, art master classes). Concept and SWOT analysis, sales organization. Basics of catering and organization of coffee breaks (calculated for 10 consulting hours).
Consulting hours are calculated by the Contractor based on the Customer's request regarding the volume of information services received in the specified areas.
1.3. The provision of services by the Contractor also provides for the transfer to the Customer, for the purpose of adapting the information service received under the Agreement and for the development of the Customer's catering and recreation establishments, the training manual "Restaurant Methodology", which is the subject of the Contractor's intellectual property rights, registered by the National Intellectual Property Authority of the State Enterprise "Ukrainian Institute of Intellectual Property" (Ukrpatent) under Shevchenko Olena Anatolyivna, certificate No. 115354 dated 10/18/2022.
1.4. The terms of provision of Services and methods of interaction between the Parties are determined by authorized persons of the Parties, by electronic correspondence and/or using a communication system. If necessary, the Parties may conclude appropriate additional agreements/appendices to this Agreement, which define the tasks, description and conditions for the provision of certain Services.
1.5. The Contractor hereby confirms that it provides all Services under this Agreement solely as an independent Contractor, and not as an employee, partner and/or representative of the Customer. The Parties further confirm that this Agreement is not an employment contract and does not create an employment relationship with the Customer. The Contractor is not an employee of the Customer and is not entitled to receive from the Customer any wages, salary or other remuneration or payments related to employment, etc., in relation to the Services provided by the Contractor under this Agreement.
2. PERFORMANCE OF THE CONTRACT:
2.1. The Contractor shall begin providing the Services no later than 5 (five) business days from the date of receipt of payment under the Agreement from the Customer.
2.2. The Parties exchange materials and data electronically and/or using communication systems.
2.3. As a result of the provision of services, the Parties shall conclude an act on the provision of services indicating the type and scope of services provided. The act on the provision of services shall be provided by the Contractor to the Customer in any manner convenient for the parties (in person, by mail, by e-mail).
2.4. Services are considered to be accepted by the Customer in full if the Parties sign the Act of Services Provided without comments or if the Customer does not object to it within 5 (calendar) days from the date of receipt of such act.
2.5. Any materials provided by the Customer to the Contractor shall be used solely for the performance of this Agreement. The Contractor undertakes to treat and use the said materials and information as Confidential Information of the Customer.
3. OBLIGATIONS OF THE PARTIES:
3.1. The customer is obliged to:
3.1.1. cooperate with the Contractor directly or through persons designated by him in the process of providing the Services, by providing the Contractor with information and materials necessary for the provision of the Services;
3.1.2. pay the Cost of the Services in accordance with the terms of this Agreement.
3.2. The contractor is obliged to:
3.2.1. provide Services to the Customer in accordance with the terms of the Agreement and in accordance with the wishes provided by the Customer's representatives directly or through persons designated by the Customer;
3.2.2. to perform obligations under the Agreement in a timely and proper manner;
3.2.3. not to disclose Confidential Information and/or Trade Secrets;
3.2.4. in the event of circumstances that prevent the proper fulfillment of its obligations, immediately notify the Customer.
3.2.5. not to provide personally or through third parties any other services that may conflict with the interests of the Customer and/or the performance of the Agreement.
4. COST OF SERVICES AND PAYMENT PROCEDURE:
4.1. The cost of the Services under this Agreement is equivalent to
4.2. The cost of the Services is paid by the Customer on the terms of prepayment within 10 (ten) calendar days from the date of conclusion of this Agreement.
5. RESPONSIBILITY OF THE PARTIES:
5.1. For failure to fulfill or improper fulfillment of obligations under the Agreement, the Parties shall be liable in accordance with the current legislation of Ukraine and the terms of this Agreement.
6. INTELLECTUAL PROPERTY RIGHTS:
6.1. The textbook "Restaurant Methodology" (hereinafter referred to as the "Work"), provided by the Contractor within the framework of this Agreement to the Customer, is the object of the Contractor's intellectual property rights.
6.2. The Contractor does not transfer to the Customer the intellectual property rights to the specified intellectual property object - "training manual "Methodology of the Registrar" - any use, reproduction, distribution, etc. of the Work without the written consent of the Contractor entails liability in accordance with the current legislation of Ukraine.
6.3 In the form of using the Work under the company name, brand name or trademark of the Performer solely for the purpose of using the content of the Work in the organization/development of one's own catering and recreation establishment.
7. FORCE MAJOR:
7.1. The Parties are exempt from liability for full or partial failure to fulfill their obligations under the Agreement if such failure is caused by force majeure events that occurred after the conclusion of the Agreement and which could not have been foreseen or prevented.
7.2. In the event of force majeure, the affected Party is obliged to notify the other Party in writing within seven (7) calendar days and provide confirmation from the relevant authorized body that the postponement is caused by a good reason.
7.3. Failure to notify or untimely notification of the onset or cessation of force majeure circumstances deprives the Party of the right to refer to them.
8. CONFIDENTIALITY:
8.1 Confidential information under this Agreement is: any information about the Customer's projects; databases; plans for the development of new products, expansion of activities; internal financial information; instructions for the production process or operation; regulation of company policy and internal procedures; information about past, current or potential customers, including contact details and the specifics of their activities; information about employees and contractors; lists of customers, employees and contractors; trade secrets; requirements or conditions for conducting trade transactions; information about negotiations with future customers, employees, contractors; or any other information determined by the Party as confidential.
8.2. For the purpose of conducting business relations and negotiations, both Parties undertake to strictly maintain confidentiality and not to disclose to third parties any information obtained in any way without the express prior written consent of the other Party. The Parties also undertake to use the information obtained exclusively for the performance of contractual obligations.
8.3. The Contractor undertakes not to use or disclose information known to him, containing Trade Secrets and/or Confidential Information of the Customer, in other places of provision of services and/or for personal interests during the term of the Agreement.
9. DISPUTE RESOLUTION:
9.1. All disputes arising from or in connection with the performance of the Agreement shall be resolved through negotiations between the Parties.
9.2. Disputed issues on which the Parties have not reached an agreement through negotiations shall be resolved in court in accordance with the current legislation of Ukraine.
10. TERM OF THE AGREEMENT:
10.1. The Agreement shall enter into force from the moment of its signing and shall be valid until __________.
10.2. The Agreement may be terminated during the term of the Agreement by agreement of the Parties. In the event of termination of the Agreement, the funds paid by the Customer to the Contractor shall not be refunded.
10.3. This Agreement shall be deemed terminated from the moment the Parties duly execute the relevant additional agreement to this Agreement.
11. ADDITIONAL TERMS AND CONDITIONS:
11.1. All amendments and supplements to the Agreement must be made in writing, by concluding an appendix/additional agreement to the Agreement, signed by authorized representatives of the Parties.
11.2. All annexes to the Agreement are an integral part of the Agreement.
11.3. The Agreement shall be governed and interpreted in accordance with the current legislation of Ukraine.
11.4. After signing this Agreement, all previous negotiations, correspondence, protocols of intent and any other oral or written agreements of the Parties on issues that in one way or another relate to this Agreement shall lose legal force.
11.5. The Parties undertake to notify each other of changes in their bank details, legal address, which corresponds to the address contained in the registration documents of the Parties; correspondence addresses, telephone numbers, taxpayer statuses within 10 (ten) calendar days from the date of the relevant changes.
11.6. The text of this Agreement is drawn up in Ukrainian and English in two original copies, one for each of the Parties.
11.7. The authorized persons of the Parties confirm that they have all necessary powers to conclude/sign the Agreement.
11.8. If for any reason the Contractor fails or is unable to perform its obligations under this Agreement, it must immediately notify the Customer in writing and indicate all relevant circumstances. Upon receipt of such notification, the Customer shall take all measures deemed appropriate or necessary in such circumstances, at its sole discretion, including termination/termination of this Agreement.
12. Cookie Policy:
12.1 The RestaVR website uses cookies to provide a user-friendly experience, analyze traffic, and improve content. Cookies help us remember your preferences, display relevant content, and improve the quality of our service.
12.2 You can manage cookies yourself in your browser settings - allow, block or delete them. By continuing to use the site, you agree to the use of cookies in accordance with this policy.
12.3 If you have any questions about the processing of cookies or personal data, please contact us via the section Contacts.
- TM "RestaVR" © 2025 Made With ♥ By #GMSL Agency