Learning: Restaurant Game
- Additional participant:
* Offline format on customer's territory
** Living expenses (transport + accommodation) are paid separately)
- Online format:
We conducted a restaurant game from RestaVR for the whole team - and it was a revelation! Instead of the usual training, we got real drive, competition and practice of service in action. People laughed, supported each other and learned at the same time. After the game, the team became more united, and the average check increased after a week. I recommend it as the most effective format for training restaurant staff
The world of restaurant business is changing faster than ever. Guests expect 5* service, and teams often work under constant stress. That is why traditional trainings no longer have the same effect as before. The modern approach is training restaurant staff through games, where knowledge is transformed into action and motivation is born naturally.
Restaurant game from RestaVR – this is not just training, but a full-fledged gamified program that can be conducted directly on the customer’s territory in Ukraine, Europe or European Union countries. This is a practical way to teach your team about service, sales, communication, and teamwork without boring lectures.
What is a restaurant game and why is it effective?
At its core, a restaurant game is working day simulation, where participants role-play real-life situations from restaurant life: from serving guests to resolving conflicts. This is a format that combines practical restaurant training, staff motivation, and communication skills development.
Each game is facilitated by an expert facilitator. RestaVR, which helps the team see their weaknesses and find ways to fix them. This approach increases staff engagement, creates team spirit, and strengthens a sense of responsibility for service.
🎲 How the game goes
- Questionnaires - staff fills out a survey where we identify internal problems, weaknesses, and suggestions for improvement.
- Card game - everyone chooses a card, forms a pair and acts out a real-life restaurant situation. After that, we create an algorithm of correct actions.
- Rating - participants mark in the second questionnaire which couple they liked the most. The winners receive a gift.
- Analysis - we analyze errors, summarize the results, and generate a report for the owner.
⚡️ What does the game give to the owner?
- Clear understanding of weaknesses in the team's work;
- Development of unified algorithms of actions in difficult situations;
- Coordinated work of the "kitchen - hall";
- Motivated staff who learn easily and in a playful way;
- Improving service and guest satisfaction.
Format: online or offline at the customer's location
RestaVR offers two formats:
- Offline format – implies that our trainer comes directly to your establishment – in any city in Ukraine or European countries. We work with various business formats: restaurants, cafes, hotels and bars.
- Online version – for those who want to conduct training for restaurant staff remotely. You receive a script, tasks, and real-time support from a facilitator.
The duration of the program depends on the number of participants and the level of training of the team. Living expenses (transportation + accommodation of the coach) are paid separately.
How the game affects the team and the level of service
After completing the restaurant game, noticeable changes occur from the first days. The team begins to act in a coordinated manner, the waiters better understand the needs of the guests, and the administration sees how motivation works in action.
The game format allows you to relieve tension, strengthen internal communication, and most importantly, form the desire to be better.
This is not just training for waiters, it is living experience, which unites people and transforms staff into a cohesive, result-oriented team.
Why RestaVR is chosen for restaurant staff training
RestaVR has been conducting research for over 10 years training for restaurateurs and creates individual team development programs. We combine consulting for restaurants with practical methods where each participant learns through action.
Advantages:
- adaptation to your establishment format (restaurant, bar, coffee shop, food hall);
- emphasis on real work situations;
- after the game – analysis of the results and recommendations for the manager;
- the possibility of playing the game in Ukrainian or Russian.
The goal is simple – to provide tools that bring real profit and improve service the very next day.
How to order a restaurant game in your city
To order a game, simply fill out a short application on the RestaVR website. The manager will contact you to agree on the format, number of participants, and theme of the game.
We conduct restaurant games throughout Ukraine, as well as in Europe and the European Union. Each project is individual work with your team, not standard training.
Upon completion, you will receive a report with team analysis, recommendations for motivating and improving staff efficiency.
Olena Shevchenko
Restaurateur since 2012. My journey began with the international chain of Italian restaurants Ciro's Pomodoro, where I worked as a PR manager and organized large conferences. Then - the hotel and restaurant complexes "Berloga", "PryLisne", "Iris", where I gained powerful practical experience in holding banquets, conferences, organizing concerts, meetings of first persons and off-site events.
- Each additional participant:
* Offline format on customer's territory
** Living expenses (transport + accommodation) are paid separately)
- Online format:
We conducted a restaurant game from RestaVR for the whole team - and it was a revelation! Instead of the usual training, we got real drive, competition and practice of service in action. People laughed, supported each other and learned at the same time. After the game, the team became more united, and the average check increased after a week. I recommend it as the most effective format for training restaurant staff
You may be interested
-
All levels
-
28 Graduate
-
20 Hours
-
All levels
-
43 Graduate
-
24 Hours
- TM "RestaVR" © 2025 Made With ♥ By #GMSL Agency